Frequently Asked Questions
Everything you need to know about entering, draws and prizes. Still stuck? Drop us a message and we'll help you out.
How to Play
We've made entering easy. Register and open your account, then follow these three simple steps:
- Pick the prize you'd like to win.
- Buy your ticket online, or use the postal entry method.
- Receive your ticket and wait for the live draw.
Our competitions run for a set period. The details for each draw are shown on its Live Competition page.
The closing date for each competition is stated on the prize, and the draw takes place regardless of how many tickets have sold. Somebody always wins each prize on the stated draw date.
The draw takes place on the date stated in each competition's details, using either Google's random number generator, the automatic number selector, or our ball machine. All instant wins are linked to random ticket numbers. The draw is streamed live on Facebook, winners are contacted, and every winner is recorded on the website.
Entry is open to all residents of the UK and Republic of Ireland aged 18 or over, except members of the immediate families or households of the promoter.
We'll notify you by email or phone no less than 24 hours after the draw, then arrange delivery or collection of your prize.
Drop us an email with any questions and we'll get back to you.
[email protected]